small batch handmade artisan goods - LOOM is on the road this week, visiting our artisan partners in guatemala & mexico - follow along on instagram & facebook @loomimports - orders will ship october 9

F A Q

 

RETURNS & EXCHANGES

Unless items are damaged during shipping, all sales are final. Please feel free to ask any questions before buying and review photos carefully. We are happy to work with you to make sure your purchase will be a good fit. Feel free to contact us at any time, we know this is a personal purchase and are here to help!

 

TERMS & CONDITIONS

 PAYMENT OPTIONS

We accept Paypal, Venmo, Visa, MasterCard and American Express. Cash and Checks are accepted in person. In the spirit of bartering, LOOM is also open to trades. If you feel you have a skill, service or good that might be a fair trade, feel free to ask.

 

SHIPPING & DELIVERY

We will do our best to ship all orders within 3 business days of the order date, excluding weekends and holidays. Any delays will be communicated through email.

 

SHIPPING RATES 


If you require expedited shipping, insurance, or have an alternate shipping preference we are happy to accommodate. If you need to expedite your order please contact us for shipping rates info@loomimports.com

 

 INTERNATIONAL SHIPPING


We're happy to ship international orders! 

 

 A NOTE ABOUT HANDMADE PRODUCTS 

Due to the handcrafted nature of our products, certain irregularities should be expected.